Support that stays after delivery.
Hands-on sessions
For maintenance teams, from first use to confident inspections.
With the manufacturer
Coordinated with the maker, with clear timings before the instrument leaves you.
One contact
We handle the claim with the manufacturer, so you deal with one contact.
Right the first time
The right certificates, packing lists and HS codes with every delivery.
Six steps, one contact.
The same steps for every order, large or small.
Enquiry and review
We ask what you need to find, on which asset, and why.
Selection
We recommend the method and the instrument, and explain why.
Quotation and compliance
A clear offer, correct documents and export-control checks.
Supply and delivery
Shipped, tracked and delivered to your site.
Training
Your team is confident with the instrument from the first job.
After-sales
Calibration, repair and warranty, coordinated with the manufacturer.
We don't disappear after delivery.
We check in after delivery, not just before payment.Follow-up on every order
When you call, a real person answers.No call centre
Questions people ask
Anything else? Write to us and we will help.
Calibration and repair are done by the manufacturer or its approved service centre. We coordinate it, tell you the timing before the instrument leaves you, and handle the shipping paperwork.
Tell us the instrument and what your team needs. If it is one we know well, we will arrange it; if not, we will say so.
Quotation, invoice, packing list and the certificates the manufacturer supplies, with HS codes that match each other.